Disney Plus Black Screen (FIX!) in 2023

If you’re a Disney Plus user, you may have experienced the frustrating issue of encountering a black screen while trying to watch your favorite shows or movies. This problem can be particularly annoying, especially if you’re in the middle of an episode or movie, and can’t figure out what’s causing it. In this blog post, we’ll delve into the possible reasons behind this problem and provide some solutions to help you fix it.

Why does Disney Plus have a black screen?

Several factors can cause a black screen on Disney Plus. One of the most common reasons is a poor internet connection or a slow network speed, which can result in the streaming service failing to load properly. Another potential culprit is outdated software or an incompatible device. Sometimes the problem can be related to your browser or the streaming service’s servers. Whatever the reason, the good news is that most of the time, this issue can be resolved with a few simple fixes.

How to fix Disney Plus Black Screen? 

Here a is a list of possible fixes for Disney Plus having a black screen.

Check Your Internet Connection

A poor internet connection is often the reason behind a black screen on Disney Plus. Therefore, ensuring your Wi-Fi or Ethernet connection is working correctly is essential. Try resetting your router, turning off other devices that may be hogging bandwidth, and connecting your device to a wired connection if possible.

Clear Your Browser Cache

Clearing your cache and cookies can help fix the issue if you’re using Disney Plus on your browser. This will ensure that your browser is not using outdated information, which may be causing the black screen problem.

Update Your Device

An outdated device can also be why Disney Plus is not working correctly. Therefore, ensure you’re running the latest version of your device’s software, including firmware updates, system updates, and app updates.

Disable Browser Extensions

Sometimes, browser extensions can interfere with the proper functioning of Disney Plus. Try disabling any ad-blockers, VPNs, or other extensions you may have installed and see if that resolves the problem.

Check for Server Outages

Sometimes, the reason behind a black screen on Disney Plus can be related to server outages. Check social media or Disney Plus forums to see if other users are experiencing the same issue. You can also check, https://downdetector.com/. If there is a server outage, you’ll have to wait for Disney Plus to fix it.

Contact Disney Plus Support

If none of the above solutions work, it’s time to contact Disney Plus support. The service has a dedicated team of experts who can assist you in fixing any issues you’re experiencing.

Frequently Asked Questions 

Why isn’t Disney Plus working on my TV? 

There can be several reasons why Disney Plus isn’t working on your TV. Check if your TV is compatible with Disney Plus, ensure you’re using the latest version of the app, and check your internet connection.

How do I fix Disney Plus not loading? 

To fix Disney Plus not loading, try restarting your device, clearing your cache and cookies, and ensuring that your internet connection is stable. You can also try uninstalling and reinstalling the app.

Why is my Disney Plus black-screen Chrome? 

A black screen on Disney Plus in Chrome can be caused by outdated software, a poor internet connection, or browser extensions. Try updating your browser and disabling any extensions to see if that resolves the problem.

Why is Disney Plus not showing a video? 

If Disney Plus is not showing video, check if your device is compatible with the service, ensure that you’re using the latest version of the app, and check your internet connection. You can also try clearing your cache and cookies or restarting your device.


We hope that this article provide information on what causes display plus to go black and how to fix it. If you have any questions leave a comment below.


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