The Fox Sports app is a popular platform for sports enthusiasts to stream live games and highlights on their Samsung TVs. However, users may encounter issues where the app fails to function correctly, which can be frustrating when trying to catch a game. The reasons for the Fox Sports app not working on a Samsung TV can vary, including connectivity problems, software glitches, or outdated hardware. Here, we will discuss several troubleshooting techniques to resolve the issue and get the Fox Sports app up and running again.
How to fix Fox Sports App Not Working on Samsung TV?
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To fix your Fox Sports App not working on your Samsung TV try the following troubleshooting steps.
Check the Compatibility
Before you start streaming Fox Sports on your Samsung TV, ensuring your TV is compatible with the Fox Sports app is important. The Fox Sports app is designed to work with Samsung smart TVs from 2017 or later, running Samsung’s Tizen operating system.
To check if your Samsung TV is compatible with the Fox Sports app, you can visit Samsung’s website and search for your TV’s model number. If your TV is from 2017 or later and runs on Tizen OS, you should be good to go.
However, if your Samsung TV is older than 2017, it may not be compatible with the Fox Sports app. However, you can still watch Fox Sports on your Samsung TV by using other compatible devices, such as a streaming stick like Roku or Fire TV, to your existing TV. Alternatively, you can also connect your laptop or mobile device to your Samsung TV using an HDMI cable or a wireless screen mirroring feature to stream Fox Sports content.
Power Cycle Your Samsung TV
If you’re experiencing issues with the Fox Sports app on your Samsung TV, one of the first troubleshooting steps to try is power cycling your TV. Sometimes, random software glitches can cause app problems, and restarting your TV can help resolve these issues.
1. Press the power button on your Samsung TV to turn it off.
2. Unplug your TV from the power outlet.
3. Wait for at least 30 seconds.
4. Plug your Samsung TV back into the power outlet.
5. Press the power button on your TV to turn it back on.
After power cycling your TV, try relaunching the Fox Sports app and see if the issue has been resolved.
Check Your Internet Speed
Slow internet speeds can be a significant issue when streaming video content, causing buffering, poor video quality, and even disconnections. Therefore, before attempting to watch Fox Sports on your Samsung TV, it is essential to check your internet speed.
To test your internet speed, you can use various online speed testing tools available on the internet. One popular option is Speedtest.net, which provides accurate and reliable results. To use Speedtest.net, visit the website and click the “GO” button. The tool will automatically start testing your download and upload speeds.
To stream Fox Sports on your Samsung TV, you need a minimum internet speed of 5Mbps. If your internet speed is below this threshold, you may experience issues with streaming quality, buffering, and connection drops. In such cases, consider upgrading your internet plan or troubleshooting your network to improve your internet speed.
To improve your internet speed, you can try several troubleshooting steps. First, ensure that your Samsung TV is located near your Wi-Fi router and has a strong signal. You can also restart your Wi-Fi router, resetting it to its default settings, or upgrading its firmware. Additionally, consider reducing the number of devices connected to your network, as this can affect your internet speed.
Restart Your Router
If the issue with streaming Fox Sports persists after checking your internet speed, it may be an issue with your local Wi-Fi network. Restarting your router could help.
To restart your router, first, locate your router. Once done, unplug the router from its power sources. Just wait 30 seconds, and then plug them back in. Give them a few minutes to restart and reconnect to the internet.
Update Your Samsung TV Firmware
Updating your Samsung TV firmware can help fix any app problems you’re experiencing, including issues with the Fox Sports app. Firmware updates typically contain bug fixes and performance improvements that can enhance the overall user experience.
To update your Samsung TV firmware, follow these steps:
1. Press the Home button on your remote control.
2. Navigate to Settings.
3. Scroll down and select Support.
4. Select Software Update.
5. If an update is available, select “Update Now.”
6. Wait for the TV to download and install the update.
7. Once the update is complete, restart your TV.
It’s important to note that firmware updates can take some time to download and install. Don’t turn off your TV or unplug it from the power source during the update process. Allow the update to finish completely before using your TV again.
Clear Fox Sports App Cache
Clearing the cache is another step that can help in solving issues with the Fox Sports app. The cache is a temporary storage area on your Samsung TV that stores data for apps. Clearing the cache will remove this stored data and free up space, which can help the app run more smoothly.
To clear the cache for the Fox Sports app, follow these steps:
1. Go to Settings on your Samsung TV.
3. Select Apps.
3. Choose System Apps.
4. Find the Fox Sports app from the list of installed apps.
5. Click on it and select Clear Cache.
After clearing the cache, restart your TV and again launch the app. This step may help in resolving the issue with the app.
Reinstall the Fox Sports App
Reinstalling the app is a simple process that can often solve stubborn problems.
To reinstall the Fox Sports app, follow these steps:
1. Navigate to the app on your Samsung TV’s home screen.
2. Press the “Options” button on your TV remote to open the app’s menu.
3. Select “Delete” to remove the app from your TV.
4. Once the app has been deleted, search for “Fox Sports” in the Samsung app store and download it again.
5. Once the download is complete, open the app and sign in with your account information.
This process will reset the app to its default settings and give you a fresh start with the Fox Sports app.
Turn Off Your VPN
Using a VPN can sometimes cause connectivity issues with streaming apps like Fox Sports. If you are using a VPN, try turning it off and see if it resolves the problem.
To turn off your VPN on a Samsung TV, go to Settings > General > Network > OpenVPN Client and switch it off. Alternatively, you can disconnect your VPN from the device you’re using to stream Fox Sports.
Try Fox Sports on another Device
You can try accessing Fox Sports on your phone, tablet, or another smart TV to see if the issue is specific to your Samsung TV or if it’s a problem with the app.
If Fox Sports works on another device, the problem is most likely with your Samsung TV, and you should contact Samsung customer support for further assistance. If the app doesn’t work on any device, then the issue may be with the app servers.
Check Fox Sports Server Status
If none of the previous steps worked, there might be an issue with Fox Sports’ servers. You can check if the servers are down by visiting the Fox Sports website or social media pages. Fox Sports also has a status page where you can check if there are any known issues with the service.
If the servers are down, there’s only a little you can do other than wait for Fox Sports to resolve the issue. You can try accessing the app at a later time or date. However, if the issue persists, you may need to contact Fox Sports customer support for further assistance.
Factory Reset Your TV
A factory reset might be necessary if none of the above steps work. It will erase all personal settings, including your Wi-Fi password and app data.
To factory reset your Samsung TV, follow these steps:
1. Go to Settings > General
2. Scroll down and select “Reset.”
3. Select “Factory Data Reset”
4. Enter your TV’s PIN or password, if prompted
5. Select “Yes” to confirm the reset
After the reset, set up your TV again as you did when you first bought it. This should solve any persistent issues you were experiencing with the Fox Sports app.
Frequently Asked Questions
Is the FOX app available on Samsung Smart TV?
Yes, the Fox Sports app is available on Samsung Smart TVs from 2017 or later, running Samsung’s Tizen OS.
How do I get Fox Sports on my Samsung Smart TV?
You can get Fox Sports on your Samsung Smart TV by downloading the app from the Samsung Smart TV app store and logging in with your Fox Sports credentials.
How do I update the Fox Sports app on my Smart TV?
To update the Fox Sports app on your Smart TV, go to the app store, search for the Fox Sports app, and select “Update” if available.
How do I force an app to update on my Samsung Smart TV?
To force an app to update on your Samsung Smart TV, go to the app store, select “Options” or “Settings,” and choose “Update Apps” to update all apps or select “Update” next to the specific app you want to update.
We hope that this article provide information on how to fix the Fox Sports app on your Samsung TV. If you have any questions leave a comment below.
Timothy is a tech enthusiast and has been working in the industry for the past 10 years. He has a vast knowledge when comes to technology and likes to help people with this knowledge.