LG Remote Not Working (2023)

This guide will help you diagnose, troubleshoot, and solve the most common issues related to your LG remote not working. So, let’s dive in!

Introduction to LG Remote Issues

First and foremost, it’s important to recognize that you’re not alone in your remote control woes. Many people experience issues with their LG remotes; the good news is that most of these issues are easily solvable. In this guide, we’ll explore the common causes of LG remote malfunctions and provide detailed instructions to help you get your remote back in action in no time.

Common Causes of LG Remote Not Working

Dead Batteries

Batteries don’t last forever. One of the most common reasons for an unresponsive LG remote is simply dead or weak batteries. Don’t worry; it happens to the best of us!

Obstructions in the Signal Path

Infrared (IR) remote controls like the ones used by LG TVs require a clear line of sight between the remote and the TV’s IR sensor. Obstructions can block the signal, making the remote appear unresponsive.

Remote Control Button Problems

Over time, dirt, dust, and grime can accumulate under the buttons of your remote, causing them to stick or become less responsive.

Damaged Infrared Sensor

A damaged or malfunctioning IR sensor on your TV can also cause your LG remote to stop working, even if it is in perfect condition.

How to fix LG Remote Not Working?

Resetting the LG Remote

Sometimes, all your remote needs is a quick reset to get it working again. To do this, press and hold the power button on your remote for at least 10 seconds. Release the button and see if your remote is working again.

Replacing the Batteries

As mentioned earlier, dead batteries are a common culprit. Replace the batteries in your remote with new, high-quality ones and test the remote again. Make sure to check the battery compartment for any signs of corrosion or damage.

Cleaning the Remote Control

If buttons are sticking or feel less responsive, it might be time to thoroughly clean your remote. Remove the batteries and use a dry, lint-free cloth to clean the exterior. You can also use a toothpick or cotton swab to gently clean around the buttons and remove any debris.

Checking for Signal Interference

Ensure there are no obstructions between your remote and the TV’s IR sensor. Additionally, check for potential sources of interference, such as direct sunlight or fluorescent lights, as these can interfere with the remote’s signal.

Testing Infrared Sensors

To determine if your remote’s IR emitter or your TV’s IR sensor is faulty, use a smartphone or digital camera to view the remote’s IR emitter while pressing any button. If you see a flickering light, the remote is likely working. If not, you may need to replace the remote. If the remote is functioning, the issue might lie with the TV’s IR sensor.

Pairing the LG Remote with Your TV

Manual Pairing Process

If your remote is not working due to a pairing issue, follow these steps to pair it manually:

1. Turn on the TV and make sure it’s on the right input source.

2. Point the LG remote directly at the TV and press the “Home” and “Back” buttons simultaneously for about 5 seconds.

A message should appear on the screen indicating that the remote is now paired with the TV.

Automatic Pairing Process

Some LG remote models may automatically pair with your TV once you replace the batteries. Turn the TV on using the power button on the TV itself, then press any button on the remote to check if it’s automatically paired.

Alternative Control Options

If you’ve exhausted all troubleshooting steps and your LG remote is still not working, consider these alternative control options:

LG TV Plus App

LG offers a free app called LG TV Plus that turns your smartphone into a remote control for your LG TV. Download the app from the App Store or Google Play Store, connect your smartphone to your TV’s Wi-Fi network, and follow the in-app instructions to set it up.

Universal Remote Controls

Universal remotes are designed to work with multiple devices, including LG TVs. Follow the manufacturer’s instructions to program your TV model’s universal remote.

Voice Control and Smart Home Integration

Many LG TVs are compatible with voice control systems like Google Assistant or Amazon Alexa. You can still control your TV using voice commands or smart home devices if your remote isn’t working.

Seeking Professional Help

Contacting LG Customer Support

If you’ve tried all the troubleshooting steps and your LG remote is still not working, it’s time to reach out to LG Customer Support. They can provide further assistance, help you determine if your remote is under warranty, or direct you to purchase a replacement remote.

Authorized Service Centers

If the issue lies with your TV’s IR sensor or other internal components, consider taking your TV to an authorized LG service center for diagnosis and repair.

Preventive Measures to Avoid Future Remote Issues

Proper Handling and Maintenance

Treat your remote with care to prolong its lifespan. Avoid dropping it, keep it away from liquids, and clean it regularly to prevent button issues.

Protecting the Remote from External Factors

Invest in a remote protective cover or a dedicated storage spot to minimize the risk of damage from spills, pets, or accidents.


Dealing with an LG remote that’s not working can be frustrating, but armed with this comprehensive guide, you’re well-prepared to tackle the issue head-on. Remember, most remote control problems have simple solutions, and with a bit of patience and know-how, you’ll have your remote working again in no time. Happy troubleshooting!


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