Why Is My Ring Camera Not Recording Events? (FIX) 2023

We’ve all been there – you’ve set up your brand new Ring Camera, expecting it to record every important event happening around your home, only to find out that it’s not recording anything at all. Frustrating, right? Well, don’t worry! In this article, we’ll dive into the most common issues that may be causing your Ring Camera not to record events and provide you with the solutions you need to get it back on track. So, let’s get started!

Why Your Ring Camera May Not Be Recording Events

Before we dive into the technical issues, it’s essential to understand the basics of how your Ring Camera works. Ring Cameras are designed to record events when they detect motion within their field of view. However, various factors can cause your camera not to record events, such as connectivity issues, power problems, incorrect motion detection settings, outdated firmware, storage limitations, and more. In the following sections, we’ll discuss each of these issues in detail and provide solutions to help you resolve them.

Troubleshooting Your Ring Camera’s Recording Problems

Connectivity Concerns: How Wi-Fi and Internet Issues Affect Your Ring Camera’s Performance

One of the most common reasons your Ring Camera may not be recording events is due to connectivity issues. If your camera is not connected to the internet, it won’t be able to record or save any events. To resolve this issue, make sure your Wi-Fi network is functioning correctly and that your camera is within range of your router. If you’re still experiencing issues, try resetting your router or moving your camera closer to the router for a stronger connection.

Power Problems

Another common issue that can cause your Ring Camera not to record events is power problems. If your camera is battery-powered, make sure the battery is charged and functioning correctly. If your camera is hardwired, ensure that it’s receiving adequate power from the source. If you’re unsure about your camera’s power supply, consult the user manual or contact Ring support for assistance.

Motion Detection Settings

If your Ring Camera is not recording events, it could be due to incorrect motion detection settings. To optimize your camera for accurate event recording, adjust the motion sensitivity settings in the Ring app. You can also customize the motion zones to focus on specific areas within your camera’s field of view. By fine-tuning these settings, you can ensure that your camera records events accurately and avoids false alarms.

Firmware Updates

Outdated firmware can also cause your Ring Camera not to record events. To ensure your camera is functioning optimally, regularly check for firmware updates in the Ring app and install them as needed. Keeping your camera up-to-date will help prevent recording issues and improve overall performance.

Storage Limitations

If your Ring Camera is not recording events, it could be due to storage limitations. Ring Cameras typically store recorded events in the cloud, but some models also offer local storage options. To manage your camera’s storage, check the available space in the Ring app and delete any unnecessary recordings to free up space. If you’re using local storage, ensure that your storage device is functioning correctly and has enough available space.

Privacy Zones and Scheduling

To further customize your Ring Camera’s recording preferences, you can set up privacy zones and scheduling in the Ring app. Privacy zones allow you to block out specific areas within your camera’s field of view, preventing it from recording events in those areas. Scheduling enables you to set specific times when your camera will record events, helping you avoid unnecessary recordings and save storage space.

Ring Camera Compatibility

If you have multiple Ring devices, it’s essential to ensure they’re compatible and working seamlessly together for effective event recording. Check the compatibility of your devices in the Ring app and make any necessary adjustments to ensure they’re functioning correctly as a cohesive security system.

Frequently Asked Question

Why is my Ring Camera not recording at night?

This could be due to the camera’s night vision settings or a lack of adequate lighting. Check the night vision settings in the Ring app and ensure there’s sufficient lighting around your camera for optimal nighttime recording.

Can I use a third-party power supply with my Ring Camera?

It’s recommended to use the power supply provided by Ring or an approved alternative to ensure your camera functions correctly and avoids potential damage.

How long do Ring Camera recordings last in the cloud?

With a Ring Protect subscription, your recordings are stored in the cloud for up to 60 days (30 days in some regions). Without a subscription, you won’t have access to cloud storage for your recordings.


By understanding the common issues that can cause your Ring Camera not to record events and implementing the solutions provided in this article, you can ensure your camera functions correctly and provides optimal security for your home. Regularly check for firmware updates, optimize your motion detection settings, and manage your storage options to keep your Ring Camera running smoothly and effectively. With a properly functioning Ring Camera, you can have peace of mind knowing your home is protected.

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