How to fix Hisense Roku TV Not Turning On? (2023)

Picture this: you’ve just finished a long day and are ready to kick back and catch up on your favorite Netflix series. You reach for the remote, press the power button, and… nothing. Your Hisense Roku TV refuses to turn on. Sound familiar? Well, you’re not alone. But don’t worry; we’ve got your back with this comprehensive troubleshooting guide, Linus Tech Tips style!

Why Hisense Roku TV Not Turning On?

Before diving into detailed solutions, let’s first identify the common causes for a Hisense Roku TV not turning on:

  1. Power supply issues
  2. Remote control problems
  3. Firmware or software glitches
  4. HDMI and CEC-related issues
  5. Hardware malfunctions

Power Supply Issues and Solutions

First things first, let’s make sure your TV is receiving power. Check that the power cable is securely connected to the TV and the wall outlet. If you’re using a power strip or surge protector, ensure it functions properly. If in doubt, try plugging your TV directly into the wall outlet.

Still no luck? There may be an issue with the power supply inside the TV. In this case, contacting Hisense support or a professional technician is best for further assistance.

Remote Control Problems and How to Fix Them

Is it possible that the issue lies with the remote control rather than the TV? Try these steps to find out:

  1. Check the remote batteries. Replace them if necessary.
  2. Ensure there are no obstructions between the remote and the TV.
  3. Try using the power button on the TV itself to see if the issue is remote-specific.

You’ve found your culprit if the TV powers on using the built-in button but not the remote. You may need to replace your remote or contact Hisense support for further help.

Checking for Firmware and Software Updates

Outdated firmware or software can sometimes cause issues with your Hisense Roku TV. To check for updates, follow these steps:

  1. Press the Home button on your remote.
  2. Scroll to ‘Settings’ and select ‘System.’
  3. Choose ‘System Update’ and click ‘Check Now.’

If an update is available, your TV will download and install it. Once complete, try turning your TV on again to see if the problem is resolved.

Factory Reset: When All Else Fails

If none of the above solutions have worked, it’s time to consider a factory reset. This will erase all of your TV’s settings and restore it to its original state. To perform a factory reset:

  1. Press the Home button on your remote.
  2. Scroll to ‘Settings’ and select ‘System.’
  3. Choose ‘Advanced System Settings.’
  4. Click on ‘Factory Reset’ and follow the on-screen instructions.

Once the reset is complete, you’ll need to set up your TV again. If the issue persists, it may be time to contact Hisense support.

Handling HDMI and CEC-related Issues

In some cases, devices connected to your TV via HDMI can cause it not to turn on. To troubleshoot this:

  1. Disconnect all HDMI devices from your TV.
  2. Unplug the TV from the wall, wait 30 seconds, and plug it back in.
  3. Turn on your TV.

An HDMI device may have caused the issue if your TV turns on. Reconnect each device individually, turning on the TV each time to identify the problematic device.

Exploring Alternative Power-On Methods

You can also try turning on your Hisense Roku TV using the Roku mobile app as an alternative to the remote control. Download the app for your iOS or Android device and ensure your smartphone is connected to your TV’s Wi-Fi network. Follow these steps:

  1. Launch the Roku app on your smartphone.
  2. Select your Hisense Roku TV from the list of available devices.
  3. Use the app’s power button to attempt to turn on your TV.

If your TV turns on using the app, it may further indicate an issue with your remote control or the TV’s IR sensor.

Identifying and Resolving Hardware Malfunctions

If you’ve tried everything and your TV still won’t turn on, there may be a hardware issue. Hardware malfunctions may include a faulty power supply, a damaged motherboard, or a failed backlight. These issues usually require professional repair or replacement. Reach out to Hisense support or a qualified technician for an assessment and potential repair.

Preventative Measures to Keep Your TV Running Smoothly

Once you’ve resolved your TV’s power issue, consider these preventative measures to avoid future problems:

  1. Keep your TV’s firmware and software up to date.
  2. Use a surge protector to shield your TV from power surges.
  3. Regularly dust your TV and ensure proper ventilation to prevent overheating.
  4. Avoid placing heavy objects on the TV or its power cord.

Contacting Hisense and Roku Support for Assistance

If you’ve exhausted all troubleshooting options, it’s time to contact Hisense or Roku support for further assistance. Provide them with your TV’s model number, a detailed description of the issue, and the troubleshooting steps you’ve taken. They’ll be able to guide you through additional steps or recommend repair options if necessary.

Frequently Asked Questions

Is there a reset button on Hisense TV? 

Hisense TVs don’t have a dedicated physical reset button. However, you can perform a factory reset through the TV’s on-screen menu by navigating to Settings > System > Advanced System Settings > Factory Reset and following the instructions.

Why is my TV power button blinking red? 

A blinking red power button light on your TV could signify a hardware malfunction, a software glitch, or an issue with the power supply. To troubleshoot, first try unplugging the TV, waiting 30 seconds, and plugging it back in. If the issue persists, proceed with other troubleshooting steps or contact Hisense support.

Why is the red light flashing on my Hisense Roku TV? 

A flashing red light on your Hisense Roku TV might indicate a power supply problem, a software issue, or a hardware failure. Start by unplugging the TV for 30 seconds and plugging it back in. If the problem persists, consider performing a factory reset or contacting Hisense support for further assistance.

How do I force my Hisense Roku to reboot?

To force a Hisense Roku TV to reboot, unplug the TV from the wall, wait for 30 seconds, and plug it back in. This will initiate a hard reset, which should resolve temporary software glitches or minor system issues. If the problem continues, you may need to perform a factory reset or contact Hisense support.

Why won’t my TV turn on but red light be on? 

If your TV won’t turn on, but the red light is on, it could indicate a power supply issue or a problem with the TV’s internal components. Try unplugging the TV, waiting 30 seconds, and plugging it back in to see if that resolves the issue. If not, further troubleshooting or professional help may be required.


We hope this comprehensive troubleshooting guide has helped you resolve your Hisense Roku TV power issues. Remember to keep your TV’s firmware and software current and follow proper maintenance practices to prevent future problems. If you ever find yourself in a bind, don’t hesitate to contact Hisense or Roku support for assistance. Now, go forth and enjoy your favorite shows and movies!

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