How to transfer Comcast service to another person?

Who Can Transfer Comcast Service?

First things first, let’s talk about who can actually transfer Comcast service. Well, it’s pretty simple: both existing Comcast customers looking to move or change their service and individuals wanting to assume control of a current account can do this.

So, whether you’re moving to a new apartment, want to offload your Comcast account to your roommate, or if you’ve got a tenant who’s keen to take over the account, this is all perfectly feasible. But remember, Comcast must offer service at the new location if you’re planning a move.

How to Transfer Comcast Service to Someone Else?

All right, now that we’ve covered who can do the deed, let’s get into the nitty-gritty: the how.

The first step is to call Comcast’s customer service line. You can find this number on your bill, or just do a quick Google search—it’s not hard to find. When you get a representative on the line, you’ll need to tell them you want to initiate a “Change of Responsibility”. This is the term they use for transferring service from one person to another.

Now, they’re going to ask you for some information. You’ll need to provide the account number and verify some personal details for security purposes. Once you’ve satisfied the rep that you’re indeed the account owner, you can give them the name of the person who’ll be assuming responsibility for the service.

The new person will also need to get on the phone with Comcast to accept the transfer and provide their information. Comcast will perform a credit check on them, just as they did when you first signed up. If all goes well, the service will be transferred. Voila!

Common Mistakes to Avoid When Transferring Comcast Service

Hold up there! Before you rush off to get this done, let’s talk about some common pitfalls you’ll want to avoid. Trust me, I’ve seen these too many times.

First, if you’re transferring service because you’re moving, make sure Comcast actually offers service at your new address. Sounds obvious, right? But people forget to check this all the time.

Second, ensure the person assuming responsibility is ready to undergo a credit check and accepts the terms of service. If they’re not prepared for this, it could cause unnecessary delays.

And third, remember to return any rented Comcast equipment! You’re still responsible for that until it’s officially handed over. If you don’t return it, you might end up with some unexpected charges.

What to Expect After the Comcast Service Transfer?

After the transfer? Smooth sailing, right? Well, almost. There are a few things to keep in mind.

You’ll need to confirm that the transfer has indeed occurred. Don’t just take the representative’s word for it. Verify this by checking the Comcast account online or calling customer service again.

The person who took over will receive a new contract. Their service terms, including price and package details, might differ from what you had—especially if you were enjoying some promotional deal. Ensure they’re okay with this.

Potential Issues and Solutions in Comcast Service Transfer

Now, I’ve got to be honest here. Like any process, transferring Comcast service can come with its fair share of issues. But don’t worry, I’ve got some tips for you.

One common issue is a delay in the transfer process. If it’s taking longer than expected, don’t hesitate to follow up with Comcast. Remember, the squeaky wheel gets the grease.

Another potential snag could be the new contract terms. If the new person isn’t happy with the deal, they can try to negotiate with Comcast. They may not always get a better offer, but hey, it doesn’t hurt to ask.

Lastly, if there’s trouble with returning the equipment—maybe there’s a dispute about its condition or something—try to resolve this with Comcast first. If that doesn’t work, you can file a complaint with your local regulatory agency or the FCC.



Frequently Asked Questions

Can I transfer my Comcast service to a family member?

Yes, you can transfer your Comcast service to a family member as long as they meet the eligibility criteria.

What happens if the new account holder fails the credit check?

If the new account holder fails the credit check, they may be required to pay a deposit or find an alternative service provider.

What if Comcast doesn’t provide service in the new account holder’s area?

If Comcast doesn’t provide service in the new account holder’s area, you may need to cancel your service or find an alternative service provider.


Transferring Comcast service doesn’t have to be a daunting task. By understanding the process, avoiding common mistakes, and following the necessary steps, you can ensure a smooth and successful transfer. Whether you’re moving, selling your property, or simply passing on the responsibility, transferring your Comcast service can be a straightforward and hassle-free process.

Leave a Comment