How to cancel Verizon phone insurance? (2023)

We’ve all been there, you’ve just bought a shiny new phone, and the salesperson starts talking about insurance. But what is Verizon phone insurance, and do you really need it? Verizon’s phone insurance is a service that covers damage, loss, and theft of your phone. It’s a monthly subscription that can provide peace of mind, especially if you’re prone to dropping your phone or losing it.

How to Effectively Cancel Your Verizon Phone Insurance?

1. Understand Your Coverage:
Before proceeding to cancel your insurance, review the details of your policy to ensure you are fully aware of what you will be giving up. This might include loss, theft, damage, and malfunction coverage.

2. Gather Required Information:
Ensure you have all necessary details at hand such as your account number, the phone number associated with the policy, and personal identification.

3. Contact Verizon Customer Service:

  • Phone: Call Verizon’s customer service line. Follow the prompts related to account changes or cancellations.
  • Online: Log into your Verizon account. Navigate to the ‘Manage Products & Apps’ page and select the option to cancel your insurance.

4. Confirm Cancellation:
After making the request, make sure you receive a confirmation of the cancellation, either in the form of an email or a text message. This serves as proof of your request.

5. Check Your Next Bill:
Review your next billing statement to ensure that the insurance charge has been removed. If it hasn’t, contact Verizon immediately.

Key Considerations Before Cancelling Your Verizon Phone Insurance

1. Contract Terms and Conditions:
Review your policy terms. There might be cancellation fees or other penalties if you terminate your insurance before a specified date.

2. Device Age and Condition:
Older devices might be more prone to malfunctions or issues. If your device is relatively new, you might find the insurance unnecessary. But if it’s older, consider the risk of not having coverage.

3. Deductible vs. Out-of-Pocket Cost:
Assess the cost of the insurance deductible in comparison to the potential out-of-pocket repair or replacement cost without insurance.

4. Potential Need for a Quick Replacement:
Insurance often provides quick device replacements. Without it, you might have to wait longer or pay more for a prompt replacement.

Alternatives to Verizon Phone Insurance: What Are Your Options?

1. Manufacturer Warranties:
Most device manufacturers offer warranties that cover defects or malfunctions. These don’t typically cover accidental damage or theft but can be useful for internal device issues.

2. Credit Card Benefits:
Some credit cards offer cell phone protection as an added benefit if you pay your phone bill with that card. Review your card benefits to see if this is an option for you.

3. Third-Party Insurance Providers:
Companies like SquareTrade or Protect Your Bubble offer phone insurance plans that might be more affordable or offer different coverage options than Verizon.

4. Self-Insurance:
Instead of paying monthly premiums, consider setting aside a small amount of money each month in a dedicated savings account. Over time, this “self-insurance” fund can cover any repair or replacement costs.

5. Local Repair Shops:
For those who are prone to screen cracks or other minor damages, local repair shops can often fix these issues for less than the cost of an insurance deductible. Research reputable shops in your area and compare prices.

By weighing your options and considering your individual needs and device usage, you can make an informed decision about whether cancelling your Verizon phone insurance is the right choice for you.

Frequently Asked Questions

Can I cancel my Verizon phone insurance at any time?

Yes, you can cancel your Verizon phone insurance at any time. However, keep in mind that you might not be able to get the same plan or price if you decide to re-enroll later.

What happens if I cancel my Verizon phone insurance and my phone is damaged?

If you cancel your Verizon phone insurance and your phone is damaged, you’ll be responsible for the full cost of a replacement phone.

Are there other options for phone insurance?

Yes, there are many third-party insurance providers that offer phone insurance. You could also consider self-insuring by setting aside a little money each month in case of phone emergencies.


Cancelling your Verizon phone insurance is a big decision. It can save you money in the short term, but it also leaves you vulnerable to the full cost of a replacement phone. Make sure you consider all your options and make the decision that’s best for you.

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