Walmart Call Out Number – How to Call Out Sick? (2023)

What is the Walmart Call Out Number?

The Walmart call out number, designated for employees reporting sickness, is 800-775-5944. As a Walmart employee, you should refrain from using the general store number for this purpose.It’s essential to be aware of the Walmart call out number when you need to report illness. However, this is just one piece of the puzzle. In this article, I’ll delve into the process of claiming paid sick leave at Walmart and cover other vital details you should understand prior to calling in sick.

Understanding Walmart’s Attendance Policy

Before diving into the specifics of calling out sick, it’s paramount to get a clear grasp of Walmart’s attendance policy. The company’s attendance policy is not just a list of rules but is designed to maintain a productive work environment while allowing flexibility for genuine reasons. This policy addresses tardiness, unannounced absences, and the possible consequences of violating these protocols.

Walmart’s point system acts as a monitoring mechanism. Here’s a breakdown:

  • Absences: Every absence without notice can lead to points. The more frequent these become, the more points you accrue.
  • Tardiness and Early Departures: Arriving late or leaving earlier than your scheduled shift isn’t taken lightly either. These too can result in points, albeit often less than a full absence.
  • Point Accumulation: Points have a shelf life, but if you accumulate too many within a specific timeframe, you risk facing disciplinary actions. This can range from counseling sessions to more severe consequences.
  • Exceptions and Protections: There are situations, such as approved leaves or medical emergencies, where you won’t receive points. It’s essential to understand these nuances to ensure you’re protected.

Knowing the intricacies of this system is vital. It allows associates to make informed decisions, ensuring they prioritize both their health and job security.

Preparing for the Call

Emergencies and illnesses are unpredictable, but how you handle them can make a significant difference in professional settings. Start by evaluating the nature and severity of your ailment. If it’s a manageable condition that doesn’t impede your capabilities or risk spreading to colleagues, you might opt to work. On the contrary, contagious illnesses or those that severely impact your wellbeing warrant time off.

Gather the following before you call:

  • Employee ID: This unique identifier is critical for logging your absence correctly.
  • Shift Details: Know the start and end time of your shift, as well as any specific responsibilities you had that day.
  • Reason for Absence: Be clear and concise about why you can’t make it. If it’s medical, mention it without diving too deep into personal details.

Accessing the Walmart Call Out Number

Efficient communication is key when it comes to reporting absences. Walmart facilitates this with a dedicated hotline for its associates. This call-out number is accessible through various means:

  • Paystub: A quick glance at your most recent paystub should have this number listed.
  • WalmartOne App: An essential tool for every Walmart associate, this app provides not just the call-out number but a host of other resources.
  • Immediate Supervisor: If all else fails, or if you’re in a situation where the above methods aren’t accessible, reaching out to your immediate supervisor or manager can guide you.

Always follow the correct protocol when dialing in, and note down any confirmation details or numbers provided during the call. This serves as a record and can be crucial if any discrepancies arise later on.

Navigating the Automated System

In today’s digital age, automated systems are a staple in large corporations like Walmart. While they are efficient, they can sometimes be a bit confusing for first-time users or those not familiar with such platforms. Here’s a more detailed guide to help you navigate Walmart’s automated system when calling out:

  1. Initial Prompt: When you first dial the call-out number, you’ll be greeted with a welcome message followed by a series of options. Listen carefully to each one as they’re listed.
  2. Entering Your Employee ID: A crucial step in the process is inputting your unique Employee ID. This ensures that the absence is recorded against the correct individual. Have it handy before making the call. Typically, you’ll be prompted to enter it using your phone’s keypad.
  3. Reason for Absence: The system will likely ask you to specify the reason for your absence. This could range from being sick, a family emergency, or other personal reasons. There might be a set of pre-defined reasons, and you’ll be prompted to press the corresponding number. If none of the listed reasons matches your situation, there’s usually a generic “other” option.
  4. Expected Duration: While it’s not always possible to know exactly how long you’ll be out, providing an estimated duration can help the management make necessary adjustments in scheduling. The system might ask if it’s a single day or multiple days. If it’s the latter, you might be prompted to specify a return date.
  5. Confirmation Number/Code: Once you’ve provided all necessary information, the system will typically generate a unique confirmation number or code. This is a crucial piece of information. Not only does it serve as proof that you’ve officially reported your absence, but it’s also a reference should there be any discrepancies or issues later on.
  6. Additional Notes or Messages: Some automated systems allow you to leave an additional message or note. If given this option, be concise and clear, providing any extra context that might be helpful for your supervisor or management to understand.
  7. End of Call: Don’t be hasty to hang up. Wait until the system confirms that your input has been recorded and any further instructions or information has been provided.


  • Ensure you’re in a quiet place with good reception to avoid any miscommunication or dropped calls.
  • If you’re ever unsure about an option or if you make a mistake, there’s often a way to go back to the previous menu or start over.
  • Keep a pen and paper on hand or use your phone’s note-taking app to jot down any vital information, especially the confirmation number.

By understanding each step of the automated system and being prepared, you’ll find the process of calling out at Walmart to be straightforward and efficient.

Speaking with a Supervisor or Manager

In some cases, after reporting your absence through the automated system, you may need to speak directly with a store manager or supervisor. When this happens, remain calm and concise. Explain the reason for your absence, offer any necessary context, but avoid going into exhaustive detail about your personal health unless asked. Respect and professionalism go a long way during these conversations.

Documentation and Proof of Illness

Depending on the duration of your absence or the specifics of your store’s management, you might be asked to provide documentation for your illness. This typically comes in the form of a doctor’s note. If you visit a healthcare professional while sick, always ask for documentation, even if you’re not sure you’ll need it. It’s better to have it and not need it than the other way around. This proof helps validate your absence and can protect you from potential disciplinary actions.

Returning to Work After an Absence

Once you’re feeling better and ready to return to work, there are a few steps to ensure a seamless transition back. First, if you’ve been out for an extended period, or if your illness was severe, consider bringing in your doctor’s note or documentation without being prompted. This proactive

Frequently Asked Questions

How soon can I call out at Walmart?

At Walmart, it’s advisable to call out as soon as you realize you cannot attend your shift. Typically, giving at least 3-4 hours notice before your shift begins is seen as courteous and responsible, but the earlier, the better.

Is it OK to call out an hour before work?

While it’s preferable to provide more notice, calling out an hour before work is still better than not informing at all. However, frequent last-minute call-outs might be viewed negatively by management, potentially affecting your standing with the company.

How do you call in sick without getting fired?

To call in sick without jeopardizing your job, always communicate transparently with your employer, provide ample notice, and, if possible, offer proof (like a doctor’s note) if your illness lasts more than a day or two. Consistency in communication and demonstrating responsibility can help maintain your job security.

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